Do you have a difficult time saying “no”?  When we feel like we can’t say no, we often over commit.  When we over commit, we break promises and disappoint others – the very thing we were trying to avoid by not saying no in the first place.

The lack of willingness to say no is founded in good intent.  Unfortunately, the reality is that you often over commit and disappoint.   People would much rather have you say no up front, then not deliver on the back end.  Learning to say no, when it’s appropriate, is an important skill.