Your word is your bond with others. How well do you keep your word? Do you meet, or often miss, the promises you make to others, at work, and at home?
Broken promises are the number source of relationship pain. Good relationships are built on trust. It is impossible to have trust in a relationship full of broken promises. Even a few, seemingly insignificant, broken promises can adversely affect the relationship.
Learning to more effectively make and keep your word, whether you struggle mightily in this area or just occasionally let others down, can make a tremendous difference in your personal and professional relationships.